komatsu employee portal

by Mr. Emery Robel Published 2 years ago Updated 1 year ago

How do I contact Komatsu for technical assistance?

Application Support at Komatsu (ASK) provides technical assistance with quick action, tracking and resolution. Submit a request or chat 24/7 in your application help bar. Live support 7 a.m. - 7 p.m. CT, excluding holidays.

What is the my Komatsu portal?

Our inclusive My Komatsu online portal provides easy, convenient access to fleet performance metrics, health condition status, machine coverage, support manuals, software downloads, parts ordering and more. Visit My Komatsu MINExpo 2021: Creating value together

What can my Komatsu do for your business?

If you’ve ever wanted a comprehensive digital hub that allows 24/7 access to machine telematics data, parts manuals, service manuals, software and parts ordering — all in a single place — we’ll partner with you to make sure that My Komatsu delivers exactly what you need. Information is critical to your business, but can be time-consuming to manage.

How can Komatsu help with telematics for mixed fleet?

Now there’s a more efficient way to use your data, even when it’s from a mixed fleet. Using ISO API 15143-3 (AEMP 2.0) telematics, Komatsu helps you integrate data from your Komatsu and non-Komatsu machines and view it on one easy-to-use dashboard.


What is Komatsu equipment?

Komatsu is a leading manufacturer of construction, mining, forestry, and industrial equipment.

Why was Komatsu founded?

Komatsu was founded on the idea that companies exists to support the surrounding communities with a sustainable source of good jobs and to help society grow. Today we remain deeply committed to you and the long-term success of our community.

Welcome, Komatsu Employees!

You are eligible to participate in a comprehensive, money-saving benefits program specially designed to protect the financial security of you and your family. These coverage options are provided in addition to your core benefits.

Accident Insurance

Helps you with out-of-pocket costs that often arise when you have a covered accident such as a fracture, dislocation, or laceration. Annual Enrollment 10-25 - 11-5, 2021

Critical Illness Insurance

Helps you avoid the financial strain a major illness can cause so you can ease your worries and concentrate on getting well. Annual Enrollment 10-25 - 11-5, 2021

Hospital Indemnity Insurance

Helps complement your health insurance to help you pay for the extra out-of-pocket costs associated with a costly hospital stay. Annual Enrollment 10-25 - 11-5, 2021

Legal Insurance

With our affordable Group Legal plan, we give you extra peace of mind and savings when resolving common legal issues. Annual Enrollment 10-25 - 11-5, 2021

Identity Protection

Offers you the most comprehensive solution to fight today’s identity fraud issues and protect your personal information!

Pet Insurance

Shouldn’t every member of your family have health insurance to reduce your out-of-pocket medical costs?


The genuine Joy seal stands for quality and performance. Our service products are designed to increase the life of your cutting system through improved maintenance effectiveness and minimized downtime.

Smart Solutions

Smart Solutions are integrations of our smart connected products and systems, direct service capabilities and our advanced analytics and processes customized to solve customers' toughest challenges. Find out more »


Our training model is designed to incrementally develop the knowledge and skills required to successfully operate and maintain Komatsu Mining equipment. Find out more »

What is my Komatsu Parts Store?

The My Komatsu Parts Store makes it easy to get what you need to keep your equipment running at its best. From routine consumables to major machine components, the My Komatsu Parts Store has got you covered.

What is Komatsu's top priority?

At Komatsu, you get the products, resources, and tools you need — as quickly as you need them. Because our top priority is your machine's dependability.

What is Komatsu Smart Construction?

A result of collaborating with leading construction companies, Komatsu Smart Construction is a suite of next-generation products, services and digital solutions.

Does Komatsu have a remote monitoring service?

Track your machines and their productivity with free, state-of-the-art remote monitoring services. Komtrax is standard on most new Komatsu machines and provides free monitoring service to the original owner, transferable under most circumstances.

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